Welcome to the hills
Before Confirmation
An unconfirmed enquiry can be withdrawn without a cancellation charge.
Confirmed Reservations
The hotel will communicate the applicable cancellation window and deductions at the time of confirmation. Guests should retain the written confirmation for reference.
Late Cancellation and No-Show
Late cancellation, early departure or failure to arrive may result in partial or full retention of the paid amount, depending on the confirmed terms.
Weather and Travel Disruption
Hill-station travel can be affected by weather. Contact the hotel as early as possible if your journey is disrupted so available options can be reviewed.
Last updated: August 2026
